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Frequently Asked Questions
Do you offer bespoke dress services?
Yes, we specialise in bespoke dresses tailored to your exact measurements and preferences. Whether it’s for a wedding, a special event, or a unique creation, we work with you to design and craft the perfect dress. Our team will guide you through the process, from choosing fabrics to final fittings.
How long does it take to create a bespoke dress?
The time it takes to create a bespoke dress varies depending on the complexity of the design, but typically it can take between 6 to 12 weeks. We recommend starting the process as early as possible to allow time for consultations, fittings, and any necessary adjustments.
How do I book a consultation for a bespoke dress?
Booking a consultation is simple! You can call us, email us, or use the contact form on our website to schedule an appointment. During the consultation, we’ll discuss your design preferences and budget, and take measurements to get started on your custom dress.
Can I make changes to the design after I’ve placed my order?
Yes, we want you to be completely happy with your dress. You can make design changes during the initial stages. Once the dress is being made, we’ll review any final adjustments with you during fittings. However, significant changes once the dress is being constructed may incur additional fees.
Do you offer alterations for dresses purchased elsewhere?
Yes, we partner with ZippyStitches, a local expert alterations company, located right next door to our boutique. They offer alterations for dresses purchased anywhere, as well as other garments from your wardrobe. Whether it’s a bridal gown, evening dress, or casual wear, they can handle all your alteration needs.
Are alterations included with the purchase of a dress from your boutique?
Yes! When you purchase a dress from our boutique, any necessary alterations are included in the price. We ensure that your dress fits you perfectly before you take it home, and any minor adjustments needed are taken care of as part of your purchase. *not available for online orders.
How much do alterations cost?
The cost of alterations depends on the type of changes required. Simple adjustments like hemming or taking in seams are typically more affordable, while more complex alterations, such as resizing or custom modifications, may cost more. We will always provide you with an estimate before any work begins.
How do I know what size dress to order for a bespoke design?
During your consultation, we will take your exact measurements to ensure the dress fits perfectly. If you are unsure about your size before the consultation, we can provide general size charts or help guide you in selecting the best fit for your body type.
Can I bring my own fabric or design ideas?
Absolutely! We welcome your ideas and inspiration. If you have specific fabric in mind or a design you’d like to bring to life, we’ll work with you to incorporate it into the dress. Our team can also suggest fabrics that will suit your design and body type best.
How many fittings will I need?
Typically, 2 to 3 fittings are required for a bespoke dress. The first fitting will be to assess the overall fit and make any initial adjustments. The second fitting is usually to fine-tune the details, and a final fitting ensures everything is perfect before completion.
What types of dresses do you offer?
We offer a wide range of dresses, including bridal gowns, evening wear, cocktail dresses, prom dresses, and custom-made dresses for special occasions. Whether you’re looking for a formal or casual dress, we can create a design that suits your style and event.
Can I buy a ready-made dress from your boutique?
Yes, we carry a collection of ready-to-wear dresses in various styles and sizes. You can find something off the rack, or if you want something more personalised, our bespoke services are available to tailor the dress to your exact preferences.
How do I care for my dress once it’s made?
Depending on the fabric and design of your dress, we recommend specific care instructions. Generally, it’s best to follow the care label provided, but for delicate fabrics, professional cleaning may be necessary. If you have any concerns, we can provide guidance on how to care for your bespoke dress.
Can I request a dress for a specific event or theme?
Yes, our bespoke dresses are completely customisable to suit any event or theme. Whether you’re attending a wedding, gala, or a themed party, we will help you create the perfect dress that fits the occasion and reflects your personal style.
What if I change my mind after purchasing a dress?
If you change your mind after purchasing a dress, we offer exchange or refund options within a specified time frame. Please check our return policy for more details, or feel free to contact us for more information.
Can I schedule an appointment for a fitting?
Yes, you can book a fitting appointment through our website, by calling us, or via email. We recommend scheduling your fitting as early as possible to ensure availability and the best experience.
What should I bring to my fitting?
For your fitting, we recommend wearing comfortable undergarments (such as a strapless bra or shapewear) that you plan to wear with your dress. It’s also helpful to bring any accessories or shoes you plan to wear with the dress, especially if it’s for a specific event.